Install Authenticator App

Download and install the Zoho OneAuth application on your smartphone.

Access Web Portal

Navigate to https://mail.eleksis.com.

Sign In

Log in using your assigned email address and the temporary password provided to you.

Change Password

When prompted, create a new, secure password and confirm the change.

Re-authenticate

Sign in again using your newly updated password.

Generate Verification Code

Open the OneAuth application on your phone and scan the QR code displayed on your web browser. This will generate a 6-digit code.

Verify Login

Enter the 6-digit code on the Zoho Mail login page and click Verify.

Enable Advanced Security

Toggle Passwordless sign-in and Fingerprint authentication to ON, then press ENABLE MFA.

Set Passphrase

Enter a secure passphrase that is distinct from your Zoho Mail password. You may select SKIP if organizational policy allows.

Secure Backup Codes

Click Generate New Codes, download the file for safe keeping, and proceed by clicking Continue to Sign In.

Test Smart Sign-In

Logout of the Zoho Mail web portal and attempt to log back in using the QR code scanner in the OneAuth app to ensure setup is successful.

Open Thunderbird

Launch the Mozilla Thunderbird desktop application.

Access Account Settings

Select your designated email account in the left sidebar and navigate to Settings.

Configure Outgoing Server (SMTP)

Navigate to Account Settings > Edit outgoing server.

Configure Incoming Server

Navigate to Server Settings.

Apply and Restart

Press Enter to save your configuration changes, then close and restart Thunderbird.

Verify Connection

Test the integration by clicking Get Messages to retrieve incoming mail and attempting to send a test email.

Access Account Dashboard

From the Zoho Mail interface, click on your profile avatar (top right) and navigate to My Account.

Navigate to App Passwords

Go to the Security tab and select App Passwords.

Initiate Password Generation

Click the Generate New Password button.

Name the Application

Enter a recognizable application name (e.g., "Thunderbird") and click Generate.

Copy Credentials

Highlight and copy the newly generated application password.

Update Thunderbird

Return to the Mozilla Thunderbird application and paste the copied password into the Thunderbird password prompt or password manager.

Add New Account

In Thunderbird, navigate to Set Up Another Account and select Email.

Enter Basic Info

Fill up your Full name and Email Address, then press Continue.

Edit Configuration

Click on the Edit Configuration button to manually enter server details.

Set Incoming Server (IMAP)

Set Outgoing Server (SMTP)

Connect to Servers

Click Connect, and then confirm by clicking Connect again if prompted.

Enter App Password

When prompted for a password, enter the Zoho Mail App Password (generated in Section C) and click Continue.

Finalize Initialization

Wait until Thunderbird finishes the initialization and syncs your folders.

Manage Google Account

Navigate to Gmail, click your profile picture, and select Manage your Google Account.

Security Settings

Navigate to the Security tab and locate the 2-Step Verification section.

Enable 2-Step Verification

If not already enabled, Turn On 2-Step Verification following Google's prompts.

Access App Passwords

Search for App passwords or navigate directly to: https://myaccount.google.com/apppasswords.

Generate Password

Enter a descriptive App Name (e.g., "Thunderbird") and press Create. Keep this 16-character password handy for the next section.

Add New Account

In Thunderbird, navigate to Set Up Another Account and select Email.

Enter Basic Info

Fill up your Full name and Gmail Email Address, then press Continue.

Edit Configuration

Click on the Edit Configuration button to adjust the authentication settings.

Update Authentication Method

Set the Authentication dropdown to Normal Password for both the Incoming and Outgoing Server, then press Connect.

Google Sign-in Prompt

If a Google window opens, log in to your Gmail account. When prompted for permissions, choose Select All and click Continue.

Finalize Initialization

Wait until Thunderbird finishes the initialization and securely synchronizes your inbox.